Dedicated account manager
One point of contact who knows your business and speaks up for you inside Sentiva.
Pricing
Custom pricing. No surprises.
Every business is different, so we don't sell fixed packages. We put together a proposal based on your environment, your team size and what you're trying to do.
How it works
From first call to first invoice.
Here's what happens after you reach out.
Step 1
Get in touch
Fill out the contact form or email hi@sentiva.net.
Step 2
Free assessment
A free 30-minute call to understand your setup and goals.
Step 3
Custom proposal
A detailed proposal within 48 hours with a clear scope and clear pricing.
Step 4
Onboarding
Once you sign, we start onboarding your team within days.
Included as standard
No upsells. No add-on fees.
Every Sentiva engagement includes all of this, whatever size you are.
01
02
Monthly reporting
IT health, tickets resolved, uptime and security status, every month.
03
Onboarding and setup
Full onboarding, documentation and agent deployment at no extra charge.
04
Baseline security
Antivirus, patch management and security policy setup in every plan.
05
Cloud monitoring
Your cloud environments watched 24/7 for performance, cost spikes and security events.
06
Unlimited help desk
No per-ticket charges. Send as many requests as you need. It's all included.
Billing
Simple, invoice-based billing.
Once we agree on a scope of work, we send invoices straight to your billing contact. No portals to log into and no automatic card charges.
- Invoiced monthly or per project
- Net 15 or Net 30 payment terms
- Itemized invoices, so you see exactly what you're paying for
- No surprise charges or overages
- Month-to-month. Cancel any time with 30 days' notice
What your quote is based on
- Number of users and devices
- Services needed (IT, security, cloud or all three)
- How complex your current setup is
- On-site vs. remote requirements
- Compliance needs (HIPAA, SOC 2, etc.)
- Contract term (monthly or annual)
Is there a minimum contract length?
No. Every engagement is month-to-month. We earn your business every month, with no lock-in.
How long does it take to get a quote?
After our first call, we send a full proposal within 48 business hours.
Are there setup or onboarding fees?
No. Onboarding is included. We don't charge extra to set up your account or deploy agents.
Can I add services after I've started?
Yes. A lot of clients start with managed IT and add security or cloud later.