Pricing

Custom Pricing,
Zero Surprises

We don't believe in one-size-fits-all pricing. Every business is different โ€” so we build a custom proposal based on your exact environment, team size, and goals.

From First Call to First Invoice

01

Contact Us

Fill out our contact form or email hi@sentiva.net.

02

Free Assessment

A free 30-min call to understand your environment and goals.

03

Custom Proposal

Detailed proposal within 48 hours. Clear scope, clear pricing.

04

You're Onboarded

Agree and sign โ€” we begin onboarding your team within days.

Everything Is Included.
Always.

Every Sentiva engagement includes these as standard โ€” no upsells, no add-on fees.

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Dedicated Account Manager

A single point of contact who knows your business and advocates for you internally.

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Monthly Reporting

Full visibility into IT health, tickets resolved, uptime, and security status every month.

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Onboarding & Setup

Full environment onboarding, documentation, and agent deployment at no extra charge.

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Baseline Security

Antivirus, patch management, and security policy config included in every plan.

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Cloud Monitoring

Your cloud environments monitored 24/7 for performance, cost anomalies, and security events.

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Unlimited Helpdesk

No per-ticket charges. Submit as many requests as you need โ€” it's all included.

Simple Invoice-Based Billing

After we agree on a scope of work, we send invoices directly to your billing contact. No complex portals, no auto-charges.

โœ“Invoiced monthly or per-project
โœ“Net 15 or Net 30 payment terms
โœ“Itemized invoices โ€” see exactly what you're paying for
โœ“No surprise charges or overages
โœ“Month-to-month โ€” cancel any time with 30 days notice
Pricing Factors

Your custom quote is based on:

โ†’Number of users & devices
โ†’Services required (IT, security, cloud, or all)
โ†’Current environment complexity
โ†’On-site vs. remote requirements
โ†’Compliance needs (HIPAA, SOC 2, etc.)
โ†’Contract term (monthly or annual)

Common Pricing Questions

Is there a minimum contract length?

No. All engagements are month-to-month. We earn your business every month โ€” no lock-in.

How long does it take to get a quote?

After our initial call, we deliver a full proposal within 48 business hours.

Are there setup or onboarding fees?

Onboarding is included. We don't charge separately to set up your account or deploy agents.

Can I add services after I've started?

Absolutely. Many clients start with managed IT and add cybersecurity or cloud later.

See All FAQs โ†’