Our People

Meet the Team
Behind Sentiva

14 IT professionals, security analysts, and client success specialists โ€” all U.S.-based, all focused on making your technology work the way it should.

Real People.
Real Expertise.

Every person at Sentiva was hired for one reason: they're genuinely great at what they do. No offshore contractors, no revolving door โ€” just a tight team of specialists who care about client outcomes.

A remote-first team with reach across the U.S., we bring enterprise-level depth to businesses of every size.

14+
Team Members
2024
Year Founded
U.S.
Based Only
24/7
Support Coverage

People You Can
Actually Talk To

JW
James Whitfield
Founder & CEO
๐Ÿ“ Remote, U.S.
15+ years in enterprise IT. Former systems architect at a Fortune 500. Founded Sentiva with a belief that every business deserves world-class IT support and built the team around that mission.
Leadership Strategy Enterprise IT
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SK
Sarah Kowalski
Chief Operating Officer
๐Ÿ“ Remote, U.S.
Operations leader with 12 years in managed services. Sarah keeps Sentiva running smoothly โ€” from service delivery and vendor relationships to team development and internal process.
Operations MSP Process
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DC
David Chen
Chief Technology Officer
๐Ÿ“ Remote, U.S.
Architect-level engineer with deep roots in enterprise infrastructure and cloud. David sets the technical direction for Sentiva and oversees all engineering decisions for clients and internal systems.
Architecture Cloud Engineering
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RM
Rachel Monroe
VP of Client Services
๐Ÿ“ Remote, U.S.
Rachel leads the client-facing side of Sentiva โ€” account management, onboarding, SLA oversight, and escalations. Her team ensures every client gets consistent, high-quality service delivery.
Client Relations SLA Account Management
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MT
Mike Torres
Cloud Infrastructure Lead
๐Ÿ“ Remote, U.S.
AWS & Azure certified with 200+ cloud migrations completed. Specializes in cost optimization, hybrid environments, and Microsoft 365 deployments at scale.
AWS Azure Cloud Migration
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TN
Tristan Nelson
Senior Security Analyst
๐Ÿ“ Erie, PA
Multi-certified security professional specializing in threat detection, incident response, and compliance. Tristan has secured networks for healthcare providers, law firms, and manufacturers across the U.S.
Cybersecurity CISSP Incident Response
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KP
Kevin Park
Senior Network Engineer
๐Ÿ“ Remote, U.S.
CCNP-certified network engineer with 10 years designing and supporting enterprise LAN/WAN, SD-WAN, and firewall environments. Kevin leads all network infrastructure projects for Sentiva clients.
CCNP Networking SD-WAN
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JB
Jessica Briggs
Systems Administrator
๐Ÿ“ Remote, U.S.
Windows and Linux systems administrator managing server environments, Active Directory, Group Policy, and virtualization for Sentiva's managed clients. MCSA certified.
Windows Server Active Directory VMware
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BH
Brandon Hayes
Help Desk Lead
๐Ÿ“ Remote, U.S.
Leads Sentiva's help desk team with a focus on first-call resolution and client satisfaction. Brandon manages ticket triage, technician scheduling, and quality assurance for all Level 1โ€“2 support.
Help Desk ITIL Ticket Management
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LR
Lisa Reyes
Cloud Engineer
๐Ÿ“ Remote, U.S.
Azure-certified cloud engineer focused on infrastructure as code, automated deployments, and cloud cost management. Lisa handles migrations, hybrid environments, and Microsoft 365 configuration.
Azure Terraform IaC
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CV
Carlos Vargas
IT Analyst
๐Ÿ“ Remote, U.S.
Handles hardware procurement, software licensing, vendor coordination, and IT asset management. Carlos keeps client environments documented and their tech inventories accurate and up to date.
Asset Management Procurement Documentation
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NO
Natalie Owens
Marketing Manager
๐Ÿ“ Remote, U.S.
Oversees Sentiva's marketing, content strategy, and brand presence. Natalie manages the website, SEO, social channels, and campaigns that help new clients find the right IT partner.
Marketing SEO Content
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AL
Amy Larson
Client Success Manager
๐Ÿ“ Remote, U.S.
The bridge between Sentiva's technical teams and the clients we serve. Amy owns onboarding, quarterly reviews, and day-to-day account health to make sure nothing falls through the cracks.
Client Success Onboarding Account Health
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DS
Derek Simmons
IT Support Specialist
๐Ÿ“ Remote, U.S.
Level 1โ€“2 support technician handling endpoint troubleshooting, software deployment, printer/peripheral support, and remote assistance. Derek is often the first voice clients hear when something goes wrong.
Endpoint Support Remote Assistance Troubleshooting
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Want to Join Us?

We're always interested in talented people. If you're passionate about IT and want to work with a team that actually cares, we'd love to hear from you.

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