Our people
The team behind Sentiva.
14 IT professionals, security analysts and client success specialists. All U.S.-based, all focused on making your technology work the way it should.
Who we are
Real people. Real expertise.
Everyone at Sentiva was hired for one reason: they're very good at what they do. No offshore contractors and no revolving door. Just a tight team of specialists who care how things turn out for our clients.
We're remote-first with reach across the U.S., and we bring enterprise-level depth to businesses of every size.
The full team
People you can actually talk to.
Click anyone to read more about what they do.
James Whitfield
Founder & CEO
Remote, U.S.
15+ years in enterprise IT and a former systems architect at a Fortune 500 company. James started Sentiva because he believes every business deserves first-rate IT support, and built the team around that.
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Sarah Kowalski
Chief Operating Officer
Remote, U.S.
An operations leader with 12 years in managed services. Sarah keeps Sentiva running smoothly, from service delivery and vendors to team development and internal process.
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David Chen
Chief Technology Officer
Remote, U.S.
An architect-level engineer with deep roots in enterprise infrastructure and cloud. David sets the technical direction for Sentiva and oversees engineering decisions for clients and internal systems.
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Rachel Monroe
VP of Client Services
Remote, U.S.
Rachel runs the client-facing side of Sentiva: account management, onboarding, SLA oversight and escalations. Her team makes sure every client gets consistent, high-quality service.
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Mike Torres
Cloud Infrastructure Lead
Remote, U.S.
AWS and Azure certified, with 200+ cloud migrations completed. Mike specializes in cost optimization, hybrid environments and Microsoft 365 deployments at scale.
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Tristan Nelson
Senior Security Analyst
Erie, PA
A multi-certified security professional focused on threat detection, incident response and compliance. Tristan has secured networks for healthcare providers, law firms and manufacturers across the U.S.
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Kevin Park
Senior Network Engineer
Remote, U.S.
CCNP-certified network engineer with 10 years designing and supporting enterprise LAN/WAN, SD-WAN and firewall environments. Kevin leads all network projects for Sentiva clients.
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Jessica Briggs
Systems Administrator
Remote, U.S.
Windows and Linux administrator managing servers, Active Directory, Group Policy and virtualization for Sentiva's managed clients. MCSA certified.
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Brandon Hayes
Help Desk Lead
Remote, U.S.
Leads Sentiva's help desk with a focus on first-call resolution and client satisfaction. Brandon handles ticket triage, technician scheduling and quality checks for all Level 1-2 support.
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Lisa Reyes
Cloud Engineer
Remote, U.S.
Azure-certified cloud engineer focused on infrastructure as code, automated deployments and cloud cost management. Lisa handles migrations, hybrid setups and Microsoft 365 configuration.
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Carlos Vargas
IT Analyst
Remote, U.S.
Handles hardware procurement, software licensing, vendor coordination and asset management. Carlos keeps client environments documented and their inventories accurate.
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Natalie Owens
Marketing Manager
Remote, U.S.
Runs Sentiva's marketing, content and brand. Natalie manages the website, SEO, social channels and the campaigns that help new clients find us.
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Amy Larson
Client Success Manager
Remote, U.S.
The link between Sentiva's technical teams and our clients. Amy owns onboarding, quarterly reviews and day-to-day account health so nothing falls through the cracks.
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Derek Simmons
IT Support Specialist
Remote, U.S.
Level 1-2 support tech covering endpoint troubleshooting, software deployment, printers and peripherals, and remote help. Derek is often the first person clients talk to when something goes wrong.
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Want to join us?
We're always interested in talented people. If you love IT and want to work with a team that cares, we'd like to hear from you.