Amy Larson is the reason Sentiva's client satisfaction rate sits at 98%. As Client Success Manager, Amy is the primary point of contact between clients and Sentiva's technical teams — making sure nothing falls through the cracks and every client feels genuinely taken care of.
From the first onboarding call to ongoing monthly check-ins, Amy makes the Sentiva experience feel personal, organized, and responsive. She's the person who knows your business, understands your priorities, and advocates for you internally.
A smooth, organized onboarding experience that gets your team set up and comfortable without friction or confusion.
Regular check-ins, quarterly reviews, and proactive communication so you're always informed about your IT environment.
Amy is your voice inside Sentiva — making sure the technical team understands your priorities and delivers accordingly.
No ticket queues to navigate. When you need something, Amy is who you call — and she handles the rest.
Monthly reports that make sense — uptime, tickets resolved, security status — in plain language, not tech jargon.
A 98% client satisfaction rate that speaks for itself. Amy measures success by whether clients would recommend Sentiva.